Free Nurse Coaching
If you have one of the conditions listed below, you are eligible for the Nurse Coaching program. When you enroll, you will work one-to-one with an Arkansas-based Nurse Coach at no cost to you.
- Coronary Artery Disease
- Congestive Heart Failure
- Chronic Obstructive Pulmonary Disease
- Chronic Pain
- High Cholesterol
- High Blood Pressure
- Chronic Kidney Disease
To enroll, call 1-866-458-0408 opt. 2. For more information about Nurse Coaching, click here.
If you or your dependent is pregnant, you can take advantage of one-to-one support from a Registered Nurse who will help you achieve a healthy pregnancy. Even if you aren't a first-time mom, your nurse can help you through the changes that come with each unique pregnancy.
The program is available to you at no cost and you may register up to 20 weeks gestation. A $250.00 check will be mailed to you once completion of the program has been verified.
To enroll, call 1-866-458-0408 opt. 3. For more information about the Maternity Program, click here.
If a member has an illness or injury that’s difficult, long-term or costly, they can work with a case manager to make sure they’re getting the care they need. The case manager can help them understand treatment options and their benefit plan.
We have nurse case managers who specialize in oncology to help members who have been diagnosed with cancer.
To reach Case Management, call 1-866-458-0408 opt. 3.
24/7 Nurse Line
The 24/7 Nurse Line is available around-the-clock, 365 days a year. When you call, you will speak directly with a nurse, who can answer health questions or help you decide if you need to see a doctor or go to the emergency room.
You can also access the Health Information Library, which has information on more than 1500 topics.
To reach the 24/7 Nurse Line, call 1-866-458-0408 opt. 1. For more information about the 24/7 Nurse Line, click here.
The ARBenefitsPlus Bariatric Surgery Pilot Program has specific requirements for participation. To learn more about these requirements, please click here.
To view frequently asked questions about the Bariatric Surgery Pilot Program, click here.
Our certified wellness coaches and online health modules provide free, confidential, assistance with:
- Tobacco cessation
- Weight management
- Stress reduction
- Healthy Eating
- Diabetes Prevention
- Cardiovascular Maintenance
- Health Risk Assessments (HRA)
- Sleep Health
Contact Member Services to enroll in the Tobacco cessation program: 1-877-815-1017, and "Just Press One".
Employee Assistance Program – EAP
Your EAP is designed to provide short-term counseling services, work-life support, legal and financial guidance to help you and your family handle concerns constructively before they become major issues. Areas of assistance include:
- Confidential, free counseling
- Legal assistance and support
- Financial Information and Resources
- Personalized work-life solutions for childcare, eldercare, moving and more!
Call GuidanceResources 24 hours a day: 1-877-247-4621. For more information about EAP services, click here.
Visit www.guidanceresources.com to register for online services.
First-time login Access:
Organization/Web ID: ARBEN
* Please use your ARBenefits.org User ID as your User Name on the Guidance Resources website.
If you are having trouble logging into GuidanceResources Online, please contact GuidanceResources at 1-877-247-4621.
Please click here to view an orientation from GuidanceResources for ARBenefits. After this workshop, you will:
- Gain an understanding of each element of the EAP and Wellness programs
- Understand the confidential nature of the free services offered
- Obtain directions on how to access free EAP and Wellness resources
- Be able to identify at least one way the GuidanceResources program can assist you and/or your household family members